Privacy Policy

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information you voluntarily provide when you:

• Submit a contact form or business inquiry
• Subscribe to newsletters or updates
• Communicate with us directly via email or WhatsApp

This may include:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Country of residence or nationality
• Any message or details you provide related to your business goals

Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited, time spent, and referring URL
• Device type and operating system

Cookies

We use cookies to enhance user experience, analyze web traffic, and tailor content. You can choose to disable cookies in your browser settings.

2. How Do We Process Your Information?

We process your personal data to:

• Respond to your business inquiries
• Provide consultation and follow-up communication
• Send updates or promotional materials (only if you opt in)
• Improve our website's functionality and content
• Ensure compliance with UAE laws and regulations

We do not use your personal data for automated decision-making or profiling.

3. What Legal Bases Do We Rely On?

We process your personal information under the following lawful bases:

• Consent: When you voluntarily submit information (e.g., filling out a form).
• Contractual necessity: When we provide services or consultations you request.
• Legal obligation: To comply with UAE government or regulatory requirements.
• Legitimate interest: To operate and improve our business processes and communication.

You may withdraw your consent anytime by contacting us.

4. When and With Whom Do We Share Your Personal Information?

We may share your data only with:

• Authorized employees and consultants involved in handling your inquiry or service request
• Third-party service providers (e.g., hosting, CRM, analytics tools) who are bound by confidentiality obligations
• Government entities or legal authorities, when required to comply with UAE laws

We do not sell, rent, or trade personal data to any third party.

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies, pixels, and similar technologies to:

• Understand how visitors interact with our site
• Improve page loading, analytics, and user experience

You can manage or disable cookies in your browser settings. Some features of the website may not function properly if cookies are disabled.

6. How Long Do We Keep Your Information?

We retain your information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory obligations

Once data is no longer needed, we securely delete or anonymize it.

7. How Do We Keep Your Information Safe?

We apply administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure - transmission over the Internet carries inherent risks that we cannot eliminate entirely.

8. Do We Collect Information From Minors?

Our services are intended for adults (18+). We do not knowingly collect data from children under 18. If we learn that such data has been collected, we will delete it immediately.

9. What Are Your Privacy Rights?

You may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for communications

To exercise these rights, email nehajakhar@nxtstar.ae.

We will process your request in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

10. Controls for Do-Not-Track Features

Our website does not currently respond to browser "Do Not Track" signals. We will update this section if a standard is adopted.

11. UAE and International Data Protection Compliance

NxtStar complies with applicable data protection laws, including:

• UAE Federal Decree-Law No. 45 of 2021 (PDPL)
• Dubai International Financial Centre (DIFC) Data Protection Law
• General Data Protection Regulation (GDPR) for EU/EEA users

If you are based outside the UAE, your data may be transferred to and processed in the UAE under secure and lawful conditions.

12. Do We Make Updates to This Notice?

Yes. We may update this Privacy Policy periodically to reflect legal, operational, or service changes. The "Last Updated" date above will indicate the latest revision.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns regarding this policy, please contact us at:

14. How Can You Review, Update, or Delete the Data We Collect From You?

You may request to review, update, or delete your personal information by contacting us at nehajakhar@nxtstar.ae. We will act on your request in line with applicable UAE and international data protection laws.